Cookie Policy
1. OVERVIEW
a) This agreement functions as an electronic record in compliance with the Information Technology Act, 2000, and its associated rules regarding electronic documents. It is automatically generated by our systems and does not necessitate any physical or digital signatures for validation.
b) We are publishing this document in accordance with the Information Technology (Intermediaries guidelines) Rules, 2011, which mandates the online publication of rules, privacy policies, and terms governing the use of the Cross Border Synergy India Private Limited platform.
c) The website is owned and operated by Cross Border Synergy India Private Limited, a legally incorporated entity. Throughout this document, references to "Company", "we", "us", or "our" denote Cross Border Synergy India Private Limited and its authorized representatives, directors, and employees.
d) In the context of this Cookie Policy:
- i) "You" or "User" refers to any competent legal individual or entity accessing our website or utilizing our services.
- ii) "Party" refers individually to either the User or the Company, while "Parties" refers to both collectively.
e) The section headings used here are strictly for organizational purposes and hold no legal or contractual weight in interpreting the clauses.
f) Your interaction with our website is exclusively governed by this Policy and our Terms of Use. We reserve the sole discretion to modify these terms. By visiting our site, you unequivocally accept this Policy and agree to be bound by its conditions. The Terms and this Policy are interconnected; the termination of one results in the termination of the other.
g) You acknowledge that visiting our website constitutes a legally binding agreement to this Policy. No explicit signature is required to enforce these terms against you.
h) Cross Border Synergy India Private Limited retains the right to amend this Policy at any time without prior notice. It remains your responsibility to periodically review this page for updates. Continued use of the website following any changes signifies your acceptance of the revised terms.
2. INFORMATION COLLECTION
a) You consent to the Company collecting and storing your personal details provided on the platform, such as your name, email, credentials, and browsing preferences. We utilize this data to deliver tailored services, enhance user safety, and optimize your overall experience on our platform.
b) We may automatically track specific technical data, including your IP address, browser type, and navigation paths (URLs visited before and after our site). This information helps us conduct internal demographic research and improve our service offerings.
c) When you engage in transactions or purchase services, you authorize us to collect data regarding your purchasing trends and behavior.
d) Any feedback, reviews, or messages you post on our platform will be securely stored. We may use this retained data for dispute resolution, customer support, and system troubleshooting.
e) We may compile all information related to you, whether provided directly or gathered through third-party feedback, into a dedicated user profile to better manage your account.
f) While browsing is permitted without registration, specific actions require valid personal details. You consent to us using your contact information to send promotional materials and updates relevant to your interests.
3. COOKIE USAGE
a) A "Cookie" is a small data file placed on your web browser by our server, allowing us to remember your preferences and login details. You acknowledge and consent to our website utilizing both temporary and persistent cookies on your device.
b) We deploy cookies to analyze traffic patterns, gauge promotional effectiveness, and maintain a secure environment. Certain platform features are exclusively accessible when cookies are enabled.
c) You may encounter third-party cookies on our site. Cross Border Synergy India Private Limited explicitly disclaims control over or responsibility for cookies placed by external affiliates or third parties.
4. INFORMATION SHARING
a) We may share your data with corporate affiliates to prevent fraud, identity theft, and unauthorized platform abuse, ensuring a secure environment for all users.
b) Cross Border Synergy India Private Limited reserves the right to disclose personal data if mandated by law enforcement, court orders, or other legal obligations.
c) In the event of a merger, acquisition, or corporate restructuring, your personal information may be transferred to the acquiring business entity.
5. DATA SECURITY
All platform transactions are secured via robust encryption protocols. We do not store your sensitive financial details (e.g., credit card numbers); such data is processed directly by authorized payment gateways compliant with strict banking regulations.
6. EXTERNAL LINKS & ADS
We may collaborate with third-party advertisers who use aggregated data to serve relevant ads. Our website may also feature external links. We bear no responsibility for the privacy standards or content of these third-party platforms.
7. USER CONSENT
By engaging with our platform, you explicitly consent to the collection, usage, and sharing of your information as outlined in this Policy.
8. GRIEVANCE REDRESSAL
For any privacy-related concerns or grievances under the Information Technology Act, please contact our Grievance Officer at:
Email: hello@cbsbharat.com
9. DISPUTE RESOLUTION & JURISDICTION
Any disputes arising from this Policy will be resolved via a structured Alternative Dispute Resolution (ADR) process:
a) Mediation: Both parties will first attempt to resolve the issue amicably within thirty (30) days of formal notice.
b) Arbitration: Unresolved disputes will be escalated to a sole arbitrator appointed by Cross Border Synergy India Private Limited. Proceedings will be conducted in English, with the seat of arbitration located in India.
This Policy is governed by Indian law, and the competent courts in India shall hold exclusive jurisdiction over any related legal matters.
